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The German government agency used Microsoft Word to create official documents, letters, and forms.
However, the existing process was highly manual, leading to :
Employees spent excessive time formatting and preparing documents.
The lack of standardization across departments caused confusion.
Managing user access and permissions was difficult.
Documents needed to meet strict GDPR and government regulations.
As a result, the agency required a modernized, automated document generation system that ensured accuracy, efficiency, and compliance.
To address these challenges, the government agency initially considered several solutions, including :
The agency partnered with Hidden Brains to develop a custom COM add-in for Microsoft Word using .NET & C# to automate and standardize document workflows.
Understanding their existing workflows and identifying inefficiencies.
Designing a tailored COM add-in for seamless automation.
Integrating with Active Directory (AD) to enable secure authentication and access control.
Ensuring 100% GDPR compliance and future-proofing for Windows 10+.